Privacy Policy

At Doorstep Laundry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our laundry pickup and delivery services.

1. Information We Collect

When you book or use our services, we may collect the following information:

• Full name

• Pickup and delivery address

• Email address

• Phone number

• Order details and service preferences

2. How We Use Your Information

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We use your information to:

• Schedule and provide laundry pickup and delivery services

• Process and manage your orders

• Communicate with you regarding bookings, pickups, deliveries, and customer support

• Improve our services and customer experience

• Send service updates, promotions, and special offers

3. Payment Information
 

Payments may be securely processed through trusted third-party payment providers available through our booking and website platform.
Doorstep Laundry does not store or directly access your full payment card details.

4. Marketing Communications
 

By using our services, you may receive emails or messages regarding:

• Promotions and discounts

• Service updates

• Business announcements

You may opt out of marketing communications at any time by clicking unsubscribe in an email or contacting us directly.

5. Data Security
 

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While we work to keep your information secure, no method of online transmission or storage is completely secure.

6. Sharing of Information
 

We do not sell your personal information.
Your information may be shared only when necessary to operate our services, such as with:

• Laundry processing or fulfillment partners

• Payment service providers

• Website, booking, or communication service providers

These parties only receive the information necessary to perform their services.

7. Cookies and Website Usage
 

Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and support booking functionality. By using our website, you agree to the use of these technologies where applicable.

8. Changes to This Privacy Policy
 

Doorstep Laundry may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.